At Kwetumarket.com, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or use our platform. By using Kwetumarket.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you create an account or make a purchase.
• Usage Data: Information about how you use our platform, including pages visited, items viewed, and search queries.
• Device Information: IP address, browser type, device type, and operating system.
• Communication Data: Messages or inquiries you send to our customer support team.

2. How We Use Your Information

We use your information to:

• Provide Services: Process your orders, deliver products, and manage your account.
• Improve User Experience: Analyze user behavior to enhance our platform and services.
• Communicate with You: Send updates, promotional offers, and important notifications.
• Ensure Security: Protect against fraud, unauthorized access, or other illegal activities.
• Comply with Legal Obligations: Meet any legal or regulatory requirements.

3. How We Protect Your Information

We implement advanced security measures to protect your data, including:

• Encryption: All sensitive data, including payment information, is encrypted.
• Access Control: Limited access to personal information is restricted to authorized personnel.
• Regular Monitoring: Our systems are monitored to detect and prevent potential breaches.

Despite our efforts, no online system can guarantee complete security. We encourage you to protect your account by using strong passwords and logging out after use.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: With trusted partners who assist in payment processing, order fulfillment, and website hosting.
• Legal Compliance: To comply with laws, regulations, or legal requests.
• Business Transfers: In case of mergers, acquisitions, or business restructuring, your data may be transferred.

5. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality and performance.
• Save your preferences for future visits.
• Analyze site traffic and user behavior.

You can manage or disable cookies through your browser settings, but this may affect your experience on our site.

6. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update Your Information: Correct inaccuracies in your personal data.
• Delete Your Data: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@kwetumarket.com.

7. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once data is no longer needed, it will be securely deleted or anonymized.

8. Privacy of Minors

Kwetumarket.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes may be communicated via email or platform notifications.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: privacy@kwetumarket.com
Phone: [+250-788-500-266]
Address: [KBAC building KN 5 Rd]